11:00

Opening session
Dr. Rui Manuel Leão Martinho, President of the Ordem dos Economistas

11:15

Client Engagement - breakout sessions

Attraction | The power of emotions in the digital era
VOQIN', Diogo Assis – Portugal

Acquisition | Market entry strategies
Bankinter, José Luis Vega – Portugal

ARPU | SaaS models and sales conversion
SaasUp, Luigi Mallardo – Italy/Spain

Retention | Churn reduction as a key tool
SmartMeasures, Libby Dale – Australia

Referrals | Reputation and referrals for continuous growth
LLYC, Almudena Alonso – Spain

12:00

Tim Vieira | The Growth Journey 

Tim Vieira was born July 18 of 1975, in Johannesburg, South Africa. He joined the Management/Administration of Business course at UNISA, dropping out to build his his own business in 1993. Tim established one of the first independent micro breweries in South Africa. Later, he also joined the Executive Program at Chicago BOOTH School in London.

12:30

Closing session with the founders

12:45

End